Welcome to ARS®/Rescue Rooter® in Myrtle Beach!

We have used ARS for almost ten years. We have always had a positive experience with them. Today we had our routine maintenance. Our technician Nick was very thorough, timely, efficient and professional. He explained everything he was doing, looked at equipment both inside and outside, went over all results with us and ensured that everything was in good working order. We know whenever we do have a problem, we can count on them to take care of it. I have recommended ARS to our neighbors and they have had the same wonderful experience

I just want to shine some light on Rescue Rooter and there employee Tyler. We were having our air conditioner serviced and Tyler was able to thoroughly describe to us what was functioning and what could be a problem in the future. He was able to give us multiple options for future decisions we would have to make, while also being very informed about the products and services he was providing. Thank you again to Tyler for the amazing service and Rescue Rooter for keeping there employees informed and experienced. I Definitely would recommend giving them a call if you need any services they operate within!

The serviceman was very courteous and did an excellent job. He checked the problem out and took the time to find the problem and remedy it. I am very satisfied and will not hesitate to call ARS if I have any other needs. I will gladly refer them if I get the chance. Thanks for the service.

Today I had a problem with my Nest thermostat. It was locked and we had no code to unlock it. I called you folks and, during the afternoon, Carl came by and unlocked it for us. I had a clogged faucet head and he offered to help with that but I fixed it myself before he could help. Just the fact that he offered impressed me. He is very professional and wore his mask and gloves which added to the safety of the visit. We have been using ARS for nearly 20 years and have had many things done to our home. We are completely satisfied with your company and the services you provide.

Today a ARS serviceman ( Nick) came to my house for my 6 month cleaning of my heating and air conditioning system. He did a great job and gave me some good tips on maintaining my unit. He had a kind spirit and was a joy to be around.

ARS replaces my heat pump yesterday and I am very happy with the job they did and the quality work the two techs did. They thoroughly protected my house for the in door work and the worked hard and about 6 hrs later the job was done. They thoroughly tested the system and even made sure my Nest thermostat was configured for the new system. Everything was perfect and they cleaned up everything and even vacuumed What impressed me even more was they dinged the wallboard a bit getting the equipment up in the attic they pointed it out and documented it and will fix it up good as new. Make sure u call ARS for your hvac needs. You won’t be disappointed!!!

I would like to take a moment to give a shout out and KUDOS to a company by the name of ARS /RESCUE ROOTER IN MYRTLE BEACH. It all started yesterday when something went wrong with our air condition unit, and having a medical condition we needed someone now to fix it. It was Around 2pm when I called ARS to come and fix the unit, well from the phone call to the tech that arrived in a 1/2 an hour yes 1/2 an hour, the unit was up and running and we had air in our home, what a great job by a company that must be swamped with calls of help to fix their units! Thanks again ARS for your quick response, and professionalism. I would advise anyone with such a problem as we had to give them a call, such a great job !!!

I had the Service Tech Nick in my home. He is the epitome of a professional technician. He took the time to explain all of my options, the pros and cons of each of them, and a recommended repair choice. He provided me all the information in plain speak and took the time to clarify where I needed it. I cannot say enough good things about Nick and your company.

Ben Is exceptionally knowledgeable of his work, he really enjoys helping and assuring his customers that everything is working properly. He is customer oriented. He’s very professional and easy to talk to. He will provide answers to questions you may have.

Very professional! Dwayne gave us three options. He explained the differences and was very knowledgeable. We made our decision and within a few hours he completely replaced our hot water heater. He cleaned up from the installation and provided full documentation and instructions on operating the new system.

Technician Nick arrived promptly and was friendly and professional throughout the service call. Issues were noted and technician provided a proper list of solutions without trying to use pressure to make sales. Would highly recommend

Was called before arriving, stated time when repairman would arrive and he arrived on time. Chris explained about different parts and explained where I kinda knew what he was talking about. He was very friendly, and professional. Recommended repairs and when they should be done. Merry Christmas and Happy New Year!!

I just had two new units installed by fantastic teams from ARS. Dylan was especially thorough and resourceful, tracking down and solving an electrical control issue. He did this working late into the night because renters were arriving in the morning. Today they arrived to a nice warm home thanks to Dylan. I have been working with ARS for twenty years and wouldn't consider anyone else thanks to their great staff and excellent techs like Dylan.

Had a free in home estimate done on my new home. The rep arrived on time and gave me great advice. Showed me the deficiencies in my home and explained my options. I recommend everyone take advantage of this service they offer. Because of their service they have saved me money on my utility bills but also prevented me have a major issue and HOI claim. Thanks again ARS